Esato Mobile
General discussions : General : Cancel O2 Contract Now Penalty Free (hurry)
> New Topic
> Reply
< Esato Forum Index > General discussions > General > Cancel O2 Contract Now Penalty Free (hurry) Bookmark topic
Page <  12345678910>

Nanu Posts: > 500


On 2007-09-15 13:10:52, jcwhite_uk wrote:
I just tried it. As I have never used those numbers they said I couldnt terminate early.




They cannot prove that you won't be using those numbers in the future and remainder of your contract!

They told me the same to start with but now I have 2 PAC codes in the post mate!!!

Read Post 441 on thispage, I used this letter as a template and emailed it to O2.

They will tell you over the phone that you can't cancel without incurring a fee, but keep at them as you are well within your rights and lots of others have done exactly the same! including me!
--
Posted: 2007-09-15 13:16:49
Edit : Quote

SE-Naz Posts: > 500

Just on the phone....

I am speaking to another o2 customer service person.... who knows what he is on about and he has stated i can cancel or they will ofer me a deal...

I have decided to go short term into a sim only deal... then will decide what to do...

This is good as im out of my 18month contract.........

Cheers people
ENJOY
--
Posted: 2007-09-15 13:18:45
Edit : Quote

Nanu Posts: > 500

Be careful though Naz as I have heard of some people being offered the sim only deal and when they try to cancel find that it is tied into a contract!

I'm not entirely sure about it TBH but it's worth checking into!
--
Posted: 2007-09-15 13:20:35
Edit : Quote

SE-Naz Posts: > 500

i did...

he clearly stated that its 30days and would send a confirmation through the post to me....

I have already had an email confirmation stating that.

Cheers
ENJOY
--
Posted: 2007-09-15 13:22:02
Edit : Quote

Nanu Posts: > 500

Nice one mate!
--
Posted: 2007-09-15 13:26:29
Edit : Quote

SE-Naz Posts: > 500

This has worked out to be good....

As I will most likely stick to them and get the K850i FREE and also get to keep my number...

Excellent Stuff

Cheers
ENJOY
--
Posted: 2007-09-15 13:30:58
Edit : Quote

Nanu Posts: > 500

I'm gonna port out to a T-Mobile PAYG for a while and then get a new contract when the time is right!

I have been trying to get out of this contract since August 2005 as 4u Business grossly mis-sold me the contract and it has cost me in excess of £1500 over the 2 years!

By getting out now I have saved £370!

--
Posted: 2007-09-15 13:40:29
Edit : Quote

Coxy Posts: > 500

Just got off the phone with O2 after 20 minutes of holding...

My current plan is 500 mins and 500 texts, £30 per month, 12 months.

She found one number in the last three months that made me eligible to cancel fee free. (I know about the difference over the phone and an email but hey...)

She told me she could change my tariff now to 600 mins and 1000 texts with a free phone and long weekends for £35 per month to which I declined.

After a long chat about all their deals etc she told me that they have some new data tariffs coming in on the 1st of October. She couldn't tell me how much they were or what they included but did tell me they are very competitive (she would I know) and there are numerous ones.

In the end we got down to me ringing back on October 1st to sort out a new deal including data and a free K850 (also coming out on October 1st through O2) for no more than £35 per month with more mins and texts with long weekends or I can cancel.

Overall I'm pretty happy, not long to wait.
--
Posted: 2007-09-15 14:04:49
Edit : Quote

Nanu Posts: > 500

Nice one Coxy!
--
Posted: 2007-09-15 14:08:49
Edit : Quote

Daedalus85 Posts: > 500

All customers on O2, new or existing, will be charged for ANY 08 or 09 number from now on. Tough cookies I'm afraid. I can't see what the big deal is. You get free minutes to landlines and mobiles etc, and free texts. 08 numbers are usually only for big companies that you would get charged for on a landline anyway (apart from 0800 obviously), sex lines or international calling cards that undercut (and piss off) O2's own international services.
--
Posted: 2007-09-15 16:33:47
Edit : Quote
Page <  12345678910>

New Topic   Reply
Forum Index

Esato home