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GOwin Posts: > 500

Last december, sun made an announcement that 24/7 will be available for AT LEAST another year. This message was posted from a T630
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Posted: 2005-01-11 10:50:42
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chili Posts: > 500

@steele

My new Sun sim suddenly cannot access gprs anymore. This happened to my old Sun sim too (as we discussed a few pages back in this thread). The CSRs cannot in any way help. They are clueless.

I was wondering if your friend at Sun can suggest a solution. Right now, I have to change numbers AGAIN if I want to use Sun's gprs.

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Posted: 2005-01-11 10:56:06
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dlreyes Posts: 100

For those on prepaid using gprs... DO NOT let your balance fall to 0... it will take forever for their technical people to reset your gprs access. You are usually given a warning through text message if your balance falls below Php 50 so, better load up.
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Posted: 2005-01-11 11:12:08
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chili Posts: > 500

@dlreyes

That is, if you can even GET to their technical people. The CSRs would just endlessly try to tell you that gprs is still on the testing stage, that your gprs account is already activated, etc. They'd refuse to make a report to the technical dept.

I've always wondered why Sun has refused to give its subscribers honest-to-goodness information about its gprs. Nagmumukhang tanga tuloy ang mga CSRs nila. A pity, because the rate is relatively cheap - an average of Php0.27/kb.

And get this: When prepaid subscribers call 395-8000, they are told to dial from their handsets instead, where an endless melody puts you on hold. Never mind if what you have to say ALSO affects postpaid subscribers, like when I reported that there was no gprs signal in our area. They won't listen...

I've thought about getting a postpaid account in order to prevent gprs deactivation, but the fact that you can't even TEXT during some nights because of the network congestion has made me decide otherwise.
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Posted: 2005-01-11 12:05:29
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steele Posts: 329

@arnoldc

Pm me your number. I'll have it checked.

@arvinsign

According to them, it is already a part of their regular service. If ever there will be changes, it would be the rates. So don't worry about Ang problema talaga is yung lines are clogged up pag patak ng 6pm up to 12 midnight Other than that, panalo pa ren sa tipid

@chili

Sure i can help you with that. I usually call up my friend and she calls up technical pag may problem ako with GPRS. Like yesterday, may load naman ako, tapos, i couldn't access my GPRS kahit may GPRS signal. Yun pala, hinde daw talaga naka-activate yung GPRS ko sa SUN. Nasama daw sa natanggalan ng GPRS. Weird talaga. Anyway, it's true also that when your load reaches zero, most of the time, you won't be able to access your GPRS kahit nakapagload ka na ulit. You have to ask the technical to REFRESH your gprs. I can ask my friend to do that for you. Just give me your number then i'll get back at you kung ok na Thanks.

@Dlreyes

Thanks for the information.



[ This Message was edited by: steele on 2005-01-12 02:11 ]
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Posted: 2005-01-12 03:04:58
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chili Posts: > 500

@steele - PM'd you my number already... Salamat uli!

@dlreyes - Thanks for the tip, i'll follow it once my gprs is activated again. -)
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Posted: 2005-01-12 03:38:16
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GOwin Posts: > 500

Globe WAP GPRS rate is just 0.15 cents nowadays.
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Posted: 2005-01-12 03:40:44
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steele Posts: 329

@chili
got it. No problem Bro. Sent it to them already. Text kita later.

@gowin

How do you compute for the rate? Sa gprs counter ng P900, may gprs sent and gprs received. are you charged for both?

[ This Message was edited by: steele on 2005-01-12 02:51 ]
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Posted: 2005-01-12 03:50:21
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chili Posts: > 500

@gowin

I was a loyal Globe plan subscriber but switched to Sun when Globe started charging gprs on August 19, 2004.

The Php0.15 is not *true*, in the sense that if you use your phone's data counter, the effective rate will be about Php0.65 to Php0.85.

The probable reason for this is that Globe applies the Php0.15 at least two more times than the two times normally necessary, i.e., phone to apn (sent) and apn to phone (received). Of course, Globe will never properly explain this to their subscribers.

Here is a link to the myGlobe forum. There are better technical guesses there:

http://www.myglobe.com.ph/por[....].asp?TOPIC_ID=3576&whichpage=1

On the other hand, the approx. Php0.27 of Sun can be reliably applied to your phone's data counter, and you can predict the charging. The official rate is Php0.25/kb, but they round it off to the nearest Php0.50.

Having said all this, let me also say that Smart is still the greediest when it comes to gprs charging. The effective rate is around Php1.15/kb, based on handset counter. You can only find this out when you use a prepaid sim.
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Posted: 2005-01-12 04:12:23
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arvinsign Posts: 89

@ gowin
@ steele

Thanks for the info.thats good news...well i just bought a SUN SIM already (yesterday) and so far im enjoying it. yeah ur right that the network is clogged most of the times

Post paid globe subscriber din ako and i really cant control my GPRS usage, bec my GPRS phone counter does not reflect whats on my billing statement...how i wish magkarun na ng flat rate.
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Posted: 2005-01-12 06:08:20
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