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I quite agree with the previous post. Its terribly easy to generalise. I've seen so many posts condemning Nokia, e.g. but i wonder how many have actually spent a long time owning one. The same applies to other brands like Alcatel, NEC, etc. Tolerance and respect are such admirable qualities...
This message was posted from a Nokia
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Posted: 2005-08-30 06:52:22
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Residentevil Posts: > 500
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On 2005-08-27 04:16:13, riffola wrote:
Looking at the number of issues the K750i had, not just in the UK, but even for phones from the rest of Europe. It's not hard to imagine that the other phones they make didn't have similar issues and thus
got slagged. Remember the first batch of the T610? At least here in the US, T-Mobile got sick and tired of having to RMA the phone.
That is the reason T-mobile is not carrying SE phones anymore.
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Posted: 2005-08-30 06:58:57
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On 2005-08-30 03:11:21, scotsboyuk wrote:
As masseur said Vodafone brand all their handsets although the W800 may be free of this, but I could be wrong.
The vodafone W800 is also branded but to a much more limited extent. There are data and wap accounts which are preset and unchangeable and undeleteable. Also when you click the internet services icon you see the vodafone live menu (before actually connecting to wap) rather than the standard SE menu
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Posted: 2005-08-30 07:11:10
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@scotsboyuk
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Is this the case with the faults this article refers to? Is it hardware? Is it the fault of the users? We don't know.
Hopefully next time they caryr out such a survey they may actually include some more details, which would be infinitely more useful than the generalisation they have presented this time.
Don't you think it is a tall order to expect users taking part in the survey to know whether it is firmware, user or hardware problem? Maybe to us, we know if a phone freezes it is most probably firmware issue. But can you expect Joe Public to give this prognosis? It is not feasible and not objective at all. I thought a failure is a failure no matter what cause it.
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Posted: 2005-08-30 11:26:28
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On 2005-08-30 11:26:28, mib1800 wrote:
I thought a failure is a failure no matter what cause it.
It doesn't seem to be so. At least not in SE phones...
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Posted: 2005-08-30 13:14:30
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lol
you know if somebody has a SE phone if they are walking around and holding their phone up to the sky whilst trying to send a message!
lol looking for good reception
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Posted: 2005-08-30 14:02:04
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lol, my k700's reception is good...but nothing will beat the reception i had with vodafone on my nokia 7210...
class..
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Posted: 2005-08-30 14:11:00
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mib, I've seen people crash all sorts of phones because they are unaware of how to treat them right. This has nothing to do with SE, it happens on all phones in the hands of idiots. As a computer tech I have no sympathy for peeps who blame the ui or the equipment for their own inability to use common sense.
I agree firmware should be well tested and so forth, but there is still an issue where user errors cause problems that the vast majority of other users don't experience. Some firmwares don't account for people doing unexpected things, and this is the cause of many crashes I have seen in handsets. Once you know what to avoid, the phone magically becomes stable.
For example, on my K700, if I let the number of pictures build up in any one folder (500+), the picture menu would become extremely slow, and I also would find that I could no longer copy photos reliable from one folder to another. Now this could be fixed with firmware I'm sure, but why keep 500 photos on there? It's just laziness if someone can't be bothered to save them, and if the phone memory corrupts and they lose their pics it's their own fault. When you start to have problems moving photos around, you save them on the computer and delete them from the phone. It's just common sense.
Instead these people get on Esato or some forum and claim the firmware is "unstable" and blame the phone manufacturer for their lost photos!
My K700 was never updated, and I had a firmware version that many peeps claimed was crash worthy. The phone rarely crashed (about three times). My K750 has never crashed on R1L. Many people have reported crashing problems with R1L, so if the firmware is buggy, why do I have no problems with it?
As far as I'm concerned it is faultless, yet there are people on this forum giving R1L K750's a bad name because it's not working for them. Give me a phone, and I guarantee I could find a way to make it crash, because no phone is so solid that there is nothing the user can do that will crash it. No phone is that "reliable".
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Posted: 2005-08-30 14:57:11
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On the branding issue i 'tested' a 6230i branded vs non branded, the branded one is easily slower...
Branding can affect a phone, my K700 unbranded with r2l firmware had no probs exept for the call answer delay.
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Posted: 2005-08-30 15:07:45
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On 2005-08-30 11:26:28, mib1800 wrote:
Don't you think it is a tall order to expect users taking part in the survey to know whether it is firmware, user or hardware problem? Maybe to us, we know if a phone freezes it is most probably firmware issue. But can you expect Joe Public to give this prognosis? It is not feasible and not objective at all. I thought a failure is a failure no matter what cause it.
Well it really isn't much of a survey if they simply say "This doesn't work" and have no meaning to it. As I said before the 'fault' could be user error, which isn't really a fault with the product.
Even if the survey had asked some basic questions of the nature of the faults it may have been more useful. As it stands it is little more than a generalisation with no background or explanation offered.
@Orange
Your glib response aside, the same is true of any manufacturer. Whether SE, Nokia or anyone else had the most faults according to that report I would still say the same thing, it is a generalisation. We know nothing of the demographics surveyed; were the people surveyed predominantly SE users? Were they predominantly Motorola users? What care was taken to ensure an objective sample?
Quite frankly I wouldn't base a buying opinion of any manufacturer based upon this report. A survey carried out by a group of nursery children would likely offer more scope.
Blindly accepting everything that's fed to you in such reports as well as the media isn't very wise. One should question and enquire about such matters.
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Posted: 2005-08-30 15:15:42
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